At Aus Peps, we are committed to delivering your orders quickly, securely, and efficiently across Australia. We ship orders out on Monday and Thursday nights. Orders paid for on a Tuesday or Friday will have to wait until the next shipping day to be processed.
1. Order Processing
All orders are processed within 24–72 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Coverage
We currently offer Australia-wide shipping only. At this time, we do not provide international shipping due to regulatory restrictions on research compounds.
3. Shipping Methods & Delivery Times
We offer the following delivery options:
Standard Shipping: 3–7 business days
Delivery times may vary depending on your location, especially for regional or remote areas.
4. Shipping Costs
Shipping rates are calculated at checkout based on:
Delivery location
Package weight
Selected shipping method
Promotional free shipping may be available on selected orders.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor your shipment in real-time until delivery.
6. Packaging & Handling
All products are:
Securely packaged by trained staff
Sealed to maintain product integrity and purity
Discreetly shipped to ensure privacy
7. Delivery Responsibility
Customers are responsible for:
Providing accurate shipping details
Ensuring someone is available to receive the package
Aus Peps is not responsible for delays or losses caused by incorrect address information.
8. Delays & Issues
While we aim for timely delivery, delays may occur due to:
Courier issues
Weather conditions
High order volumes
If your order has not arrived within the expected timeframe, please contact our support team.
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